
- Meta advertising
- Google advertising
- Search engine optimisation
- UI design
- UX design
- Merchandising
- ecommerce consultancy
OTHER are an ecommerce retailer of luxury, rock ‘n roll inspired clothing.
First coming to us in mid-2023, OTHER were looking to get a more consistent flow of customers to convert once on their site through improvements to their ecommerce store.
OTHER is a brand born from the minds of a group of creatives, so it’s no surprise that they nail the creative sides of their ecommerce strategy. However, they are also a relatively small team, and didn’t have the resources to dedicate towards sustaining growth. Achieving this kind of expansion requires focused ecommerce expertise and continuous attention - which is where we come in.
Our partnership would allow OTHER to take advantage of the opportunities presented by the more structured and technical elements of a full ecommerce strategy, all whilst ensuring that their branding and tone of voice was maintained.
Throughout the course of our partnership, our relationship with OTHER has flourished to where we are now one of their most trusted ecommerce partners.

The Challenge
Nothing exists in isolation in ecommerce, and that’s proven to be especially true with OTHER. Whilst we have worked with the brand on both their marketing and website development, it is our experience as well-rounded ecommerce experts that shines brightest.
One of the biggest challenges OTHER faced was navigating the sheer volume of products and content on their website. OTHER needed the right data to focus on what truly worked, spotlighting the products, channels, and customer segments that drove the best results. The goal was to streamline their inventory, prioritise the highest converting products, and make strategic decisions that maximise the impact of these actions.
Overall, our collaboration was set to align OTHER’s strong creative vision with ecommerce best practices and bring them the results they deserved.
- Ecommerce consultancy
- Full service marketing
- Website development
The Solution
When our partnership began, we immediately identified OTHER’s performance marketing channels as one of the areas with the most opportunities and knew it was where we could make the biggest impact. Our first priority was to further understand what their customers wanted to see and to amplify the brand's thumb-stopping creative by delivering it to the right people with the right message.
By aligning our performance marketing efforts on Meta and Google with a clear understanding of their audience, we were able to transform OTHER from an engaging, buzzworthy brand into a consistently converting one.
These first actions would later evolve into a full-funnel approach that ensured we were, not only retargeting existing fans, but expanding reach to new audiences, positioning OTHER for scalable growth. This strategy allowed us to effectively combine strong creative with data-driven execution, strengthening OTHER’s presence across different channels and reinforcing their product’s unique qualities every step of the way.
In addition to actioning the opportunities found in performance marketing, we have also been steadily making technical improvements to OTHER’s site and organic marketing channels too. This work has largely taken the shape of core SEO - re-formatting meta titles, meta descriptions, etc - but has also spanned into essential improvements to their website’s user experience.
Of course, none of this work exists in isolation. One of the most vital elements of our partnership has been refining how OTHER view their market position, the exclusivity of their products, and which products they want to invest back into. To this end, we have also been keen on using SEO tools to identify new opportunities for products, and then assessing how both existing and upcoming products would affect their merchandising, marketing, and campaign planning.
Standing as a testament to all of our efforts is OTHER’s new ecommerce store. Not to gloss over the work that went into their new ecommerce store - as it was a big undertaking for us - but the brand needed a refreshed brand house, one that was easier for customers to navigate and allowed for the brand’s unique personality and brilliant products to shine. The new site reflects OTHER’s strong brand position and provides additional functionality, whilst sticking to those ecommerce best practice principles that we had worked hard to implement as the foundation of their business.

The Outcome
By balancing OTHER’s creative vision and knowledge of their niche market with our knowledge of ecommerce best practices, strategies and our tenacity for continued success, we have been able to deliver a consistent string of new visitors to their ecommerce website.
This has resulted in, not only new interest for the brand, but an increase in all of the major ecommerce metrics, and - of course - more sales.
In fact, if we compare the months before and after their new site went live, we see…
- A 22% increase in website sessions
- A 150% increase in total revenue
- A 105% increase in conversion rate
- An 80% increase in add-to-cart rate
Want these results for your business? Contact us.
Every great relationship starts with a conversation. We’d love to talk with you about your next project and answer any questions you might have about Shopify. But be warned… once we get talking about this stuff, it’s hard to shut us up!