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Aran Woollen Mills

Shopify migration

When you move from one eCommerce platform to another, you’re bound to encounter some hurdles. However, when one platform doesn’t natively allow you to do exactly what you want to, that’s a bit more than a hurdle - that’s a brick wall in your way. If you’re looking to move to Shopify, but are finding your products too complex for the site to handle, read on, as we detail how we moved B2B retailer Lifting Equipment Store UK to the platform and broke through all of the brick walls in their way.
Services
  • Website Migration
  • UI design
  • UX design
  • Merchandising
  • SEO optimisations

Lifting Equipment Store UK (LES UK) is a British B2B wholesale retailer of construction equipment such as electric chain hoists and other lifting equipment. Having extensively worked with the brand on their SEO and Google ads strategy, and following two failed website migrations, LES UK opted to trust our expertise in migrating them to Shopify.

As recent migration projects have taught us, a migration is a fun but complex endeavour. Just as no two eCommerce stores are the same, no two migrations are the same, even for brands making the same move, which in this case was from Magento to Shopify. However, upon looking more intently at the LES UK site, it became clear that this might be one of our most intense projects to date.

The Challenge

More variants, more problems

A website migration is, without fail, a complex challenge on its own. But for LES UK, there were additional factors that would make it a more complex challenge even still. Coming from Magento, where LES UK were let loose to have as custom of a store as they wanted, Shopify would be a significantly more rigid box to fit into. The primary issue was that LES UK’s products were far too complex for Shopify to handle - having too many variants and too many customisation options. 

Let’s take, for example, the Lodestar Electric Chain Hoist. This product has five customisation options for customers to build their desired variant, with a total of 1708 different variants. Shopify only natively allows for a product to have a maximum of 100 variants and three dropdown options, meaning that this product not only had two more options then was allowed, but over 17 times the number of variants.

This product was not unique either, in fact many of the products in LES UK’s portfolio were far and away over Shopify’s native limits for product options and variants. On LES UK’s previous Magento site, this had not been an issue, but we would have to come up with a creative solution to get around this limitation in Shopify.

Unravelling LES UK’s SEO

When working with LES UK prior to this migration, due to the amount of technical debt they had accrued through being on Magento for so long, otherwise simple changes such as changing page titles took extensive development time. With this in mind, we wanted the new site to have a bulletproofed SEO and user navigation experience.

LES UK’s previous site had been a bit of a maze to navigate and finding exactly what product you were looking for was a hassle, even for customers who frequently used the site. As a business who doesn't manufacture their own products, anything creating friction in the user experience just encourages customers to buy from elsewhere. We not only needed to get LES UK back on the right track, but create new opportunities that would boost the user experience and the site’s organic search rankings overall.

Design in need of an uplift

From a design perspective, LES UK’s primary goal was to close the gap between the average order value of customers shopping on desktop and on mobile. We knew that this could be achieved by the implementation of a more modern and user friendly design overall. Additionally, LES UK’s service offering made it clear that they cared deeply for their customers, but this was not at the forefront of their site as it should have been. So, we knew that this was a new opportunity for the brand to tap into too. 

Key deliverables included:
  • Shopify migration
  • Custom built Shopify functionality
  • SEO maintenance and improvement
  • Improved user navigation
  • UI design
  • UX design
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The Solution

Mapping out new product pages

It was essential that all of LES UK’s product variants were carried over to their new site. But, considering that there is no way to add additional drop downs into a Shopify product page, we knew that custom code would be required. 

Let’s take the Lodestar Chain Hoist again as an example to explain how our custom solution works. We can think of this as one product that exceeds Shopify’s parameters for variants with 1708 possible variants, or, as 18 different products (17 products with 100 variants and one product with eight), each fitting tightly within the max of 100. These 18 “sub-products” are then put into LES UK’s Shopify product portfolio, with every variant of these products having its unique properties listed against it (in this case there were 5 for each variant).

Using a combination of vanilla JavaScript and Liquid, we created a custom front end display that would give customers the ability to select the properties they wanted for their product from five drop downs, which would select the corresponding variant from across the 18 different sub-products. Considering none of the drop downs in our custom display count as a drop down in Shopify, we weren’t technically going over Shopify’s limit of three product options. From here, we repeated this process for every product in LES UK’s portfolio.

That is a massively oversimplified way of explaining how we got around the variant issue, if you’d like to learn more, we do have a full blog on this process - here.

Improving on solid SEO foundations

Having worked with the brand for an extended period of time, when the time for a migration arrived, we already had some potential SEO improvements in mind. Firstly, despite LES UK’s products falling under so many collections, none of their collection listings had any content to guide the user along.

Outside of implementing the mass of necessary 301 redirects needed for a successful migration to Shopify, writing all of this content was set to be our first action. Although relatively short - often no longer than 100 words - the amount of descriptions we had to write for LES was a long spanning task, but one well worth the result. Newly implemented collection descriptions would not only let customers know they were in the right place, but also boost the site’s search rankings by hitting the keywords that potential customers would be searching for.

Secondly, with LES UK having customers coming from many different industries, we felt like they were missing a trick by not reflecting this in their website. And so, we posed the idea of introducing a ‘shop by industry’ navigation, merchandising their stock based on the different sectors that a potential customer could be purchasing products for - such as Agriculture, Offshore & Marine, or Mining & Extraction. LES UK loved the idea from the start, and we went straight to work getting it set up in Shopify, a process that we could never have done with such speed had the brand stayed on Magento.

Lifting up LES UK’s design

From the offset, we noted some potential improvements that could be made that would boost the user experience of the LES UK store - namely, the search bar and product tree. Due to the difficulty of navigating the previous store, the search bar had been identified as one of the most used features, however it was not as prominent of a feature as you’d expect. Similarly, LES UK’s navigation tree took a bit of time to wrap your head around as a new user, and this was entirely a design fault. So, when it came to refining the site, these were some of the first areas we focused on. 

Firstly, by greatly increasing the size of the search bar and making other elements a bit smaller, it was much easier to immediately locate how to search for products. Secondly, we opted to change the product navigation tree to take up the entire width of the screen, rather than appearing in the middle as it had in Magento. By doing so, and by making minor edits to the colours, fonts, font sizes, and using imagery where possible we were able to guide customers along in a much easier fashion. 

Finally, We also made major strides towards putting LES UK forwards as the place customers should shop from, rather than just being the site they know stocks the products they need. LES UK makes an effort to go above and beyond for their customers, and have been in business for nearly 15 years. They are, by all means, one of the most reputable wholesalers in their industry, but this was not highlighted on their site to the extent that it should have been. So, through improvements to the user navigation and the site’s UI, we brought this aspect to the forefront of their business.

Lifting Equipment Store UK
Lifting Equipment Store UK
Lifting Equipment Store UK
Lifting Equipment Store UK

The Outcome

Within the first three months of launching the new Shopify Plus B2C site, Aran Woollen Mills could see the growth potential of the brand with both pre and post launch efforts results:

Whilst moving LES UK over to Shopify was not a simple process by any stretch, the finished product has given them a refreshed brand house, which will be instrumental in boosting recognition and helping them to reach their eCommerce goals overall.

If you'd like to learn how we can help your brand, contact us.

Lifting Equipment Store UK
Aaron Woollen Mills
Talk to us today about reaching eCommerce greatness

Every great relationship starts with a conversation. We’d love to talk with you about your next project and answer any questions you might have about Shopify. But be warned… once we get talking about this stuff, it’s hard to shut us up!

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