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The design sprint is a five day process for answering critical business questions through design, prototyping and testing ideas with customers. You can fast-forward to see your product and customer reactions before making expensive commitments.
Day 1 is a series of structured conversations to build a foundation for the sprint week. This structure allows the team to "boot up" as much information as quickly as they can.
Day 2 is all about creating many different ideas that focus on solving the problem. We will end up with a stack of solutions and decide which of those ideas should be prototyped and tested.
We will build a prototype of the chosen solution to simulate a finished product for your customers. Design Sprint prototyping is all about a "fake it till you make it" mentality: With a realistic-looking prototype, you'll get the best possible data from user testing and we’ll learn whether you're on the right track.
Day 4 is the day to show our prototype to five customers in five separate, one-on-one interviews. Instead of waiting for a launch to get perfect data, you'll quick-and-dirty answers to your most pressing questions right away. We will record the interviews and collate feedback and actions.
The final day of the sprint is our opportunity to improve our solution based on what we’ve heard in user testing. This is obviously hard to predict - sometimes it’s simply refining details, other times it can be a huge pivot but we’ll update you at every stage of the sprint so there are no nasty surprises.
Every great relationship starts with a conversation. We’d love to talk with you about your next project and answer any questions you might have about Shopify. But be warned… once we get talking about this stuff, it’s hard to shut us up!
