CASE STUDY

A FULL ECOMMERCE MARKETING STRATEGY | THE BRITISH BLANKET COMPANY

CLIENT
The British Blanket Company
SCOPE OF WORKS
ECOMMERCE CONSULTANCY
ECOMMERCE MARKETING
THE KEY STATS
+51%

SES

+13%

CONVERSION RATE

+11%

AVERAGE ORDER VALUE

THE BRIEF

The British Blanket Company is an ecommerce retailer of blankets, scarves, home accessories, and more. 

Founded in 2015 by brother-sister duo Bethan and Joe, The British Blanket Company embodies a mission of heritage and product quality. But from a marketing perspective, they were struggling to take that next step.

Having been awarded Family Business of the Year in 2019 at the Natwest Great British Entrepreneur of the Year Awards, The British Blanket Company had so much potential to grow as a business, but knew that they needed an ecommerce partner to get them there and turned to us for support. 

The British Blanket Company ecommerce marketing assets
No items found.
THE WORK

We all know that ecommerce growth isn’t a case of investing more, we knew that we needed to use data to guide our decisions and pinpoint where the growth opportunities lay and what the challenges to overcome were.

This is where our bespoke Gross Demand Plan comes into play, it’s a fully fledged retail management tool that can navigate the unchartered waters of growth for ecommerce brands. The full roadmap would work out exactly how much The British Blanket Company needed to invest in order to achieve the growth they desired, giving them weekly targets and actionable steps to reach their goals.

From our findings, we needed to focus on four key areas to ensure that The British Blanket Company could scale their business:

  • Creating a bespoke ecommerce growth plan (the Gross Demand Plan)
  • Performing a full audit of their ecommerce operations and actioning our findings
  • Producing a marketing strategy informed by points one and two
  • Setting up and optimising their paid and owned channels for growth

We drew on our team of ecommerce experts to carry out a full ecommerce audit, giving The British Blanket Company insight into the key areas essential for ecommerce growth: Website speed, SEO strategy, branding & messaging, sustainability, accessibility, ecommerce data, digital marketing mix, and digital channel set-up. Our ecommerce audits identify, not only where a brand has potential for growth, but what challenges they might be facing. Both of which help us to determine where our attention needs to be focused.

Running alongside the audit was the creation of their bespoke Gross Demand Plan. Growth requires strategy and when you don’t use data driven solutions to achieve it, you might not be left with the desired results. As before, the GDP uses sales targets combined with all financial and marketing data to build a blueprint for growth. 

All of this informed the production of a digital marketing roadmap for The British Blanket Company with objectives, goals and key initiatives for each quarter. The roadmap outlined a strategy of growth for them across their paid and owned channels. We used this data backed strategy to set up and optimise both of these channels for growth.

The British Blanket Company ecommerce marketing assets
No items found.
THE OUTCOME

The British Blanket Company is on our ecommerce membership plan, and we are working with them in 90-day cycles. At the beginning of each cycle we review the previous quarter and make strategic decisions on the next phase of activity.

After just one month of working with us in this capacity, The British Blanket Company had already seen areas of growth.  Compared to the same period the previous year we have seen a...

+51%
Increase in Online Sales
+13%
Increase in Conversion Rate
+11%
Increase in Average Order Value
+18%
Increase in Number of Sessions

Want these results for your business, contact us!

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