CASE STUDY

HIGH VOLUME, HIGH VELOCITY - INCREASING CUSTOMER ACQUISITION | P&CO

CLIENT
P&Co
SCOPE OF WORKS
ECOMMERCE CONSULTANCY
PAID ADVERTISING
THE KEY STATS
50%

Higher ROAS

200%

More email transactions

12

New Google Ads Markets

THE BRIEF

Throughout our 5+ year relationship with fashion brand P&Co, we have made significant strides to build upon the performance marketing efforts. We’ve successfully ventured into six paid marketing channels and achieved some remarkable milestones along the way. 

Throughout our partnership with P&Co, we have considerably expanded the paid media channels, which has enabled us to reach broader audiences, attract new customers, and guide them towards completing a purchase. 

The growth highlights the strength of our collaborative working relationship and the pioneering strategies that our performance marketing team have implemented.

P&Co Ecommerce Marketing results
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THE WORK

Empowering Ecommerce Performance Marketing

By embracing a bespoke performance marketing model, we break free from the constraints that often stifle-brand agency partnerships. Instead, we are driven by the shared objective of fostering a sustainable profit. 

This flexibility empowers us to broaden our horizons and delve into the customer journeys beyond the platforms themselves, such as the on-site experience. Additionally, we work closely with the P&Co team to understand stock distribution - creating forecasts and using bespoke technologies to strategically merchandise their website. 

Developing, monitoring, and managing P&Co’s Shopify storefront has valuably informed our ad strategy and optimised the customer experience. For example, through merchandising products and building landing pages, we ensure that the right product is in the right place at the right time.

With a journey spanning back to 2020, our involvement in performance marketing alongside P&Co has led to consistent year-on-year progress. Our dynamic partnership continues to fuel growth, enabling us to expand our service offerings to cater to their evolving needs. Together, we are redefining the boundaries of what's achievable within the realm of performance marketing.

P&Co Facebook ads screenshots
P&Co Google ads screenshots
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THE OUTCOME

Remarkable Growth

2023 Vs 2022 - Ecommerce Metrics:

  • New customer acquisition: Increased by 66%, highlighting the success of our paid marketing funnel, nurturing non-brand aware customers towards conversion. 
  • MCOS % (Margin Cost of Sales): Down by 24.99%, highlighting efficient paid marketing that leverages the brand's esteemed owned channels.
  • Conversion Rate: An increase of 10% on the website, demonstrating the balance of supply and demand through both paid channels and on-site experience. 

Having a performance model that is focused on the profitability of media spend, we have achieved a remarkable 25% reduction in MCOS while simultaneously boosting turnover. These achievements provide solid foundations to further support P&Co’s growth throughout the remainder of the year. 

2023 Vs 2022 - Highlights 

  • ‍Meta Ads: Achieved a 50% improvement on ROAS, benefiting from enhanced processes and funnel investment that effectively showcased the captivating brand creative.
  • Google Ads: Activated in 12 new markets to allow for global expansion. 
  • Pinterest: 48% increase in traffic, tapping into the platform's engaged audience and leveraging the brands photography. 
  • Snapchat: 12% increase in ROAS, using the platform to build on brand presence with new demographics.
  • TikTok: Successfully launched in FY23, setting the stage for exciting growth opportunities.
  • Email: Transactions growing by 200%, showcasing the loyalty built between customer and brand.

If you're interested in working with us to boost your performance marketing efforts - contact us. We'd love to hear from you.

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