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Digital Marketing Account Manager

This is an exciting opportunity to help us grow our marketing team and to be involved in a number of innovative eCommerce clients in 2022 and beyond.




Cake Agency, Jewellery Quarter, Birmingham


Full Time

About This Role

Cake is an eCommerce agency founded by retailers for retailers. The founders have been there, done that, and sold the shoes, having set up Cloggs back in 2001 when online retail was just getting going.

Now, we have 20 years of experience we can bring to our clients, whether they’re launching a start-up or looking to grow an existing brand, and everything in-between.

Recently awarded the fast-growth award at the West Midlands Business Masters Awards, we are excited to announce that we are recruiting for a new role as Digital Marketing Account Manager. We are a multi-award-winning eCommerce consultancy helping clients grow their brands online.

The benefits

  • 20 days holiday + 8 national holidays
  • Closed between Christmas and New Year
  • Company bonus scheme
  • Life Assurance 
  • Hybrid and flexible working
  • Birthday celebrations & online voucher
  • Continued professional development
  • Medicash healthcare plan 
  • Cycle 2 work scheme
  • Regular company social events
  • Well-stocked breakfast bar & drinks fridge
  • Office breakout spaces, pool table & shower

Job Responsibilities

What would a typical day look like?

  • The day-to-day management of clients' digital marketing campaigns
  • Pro-active leadership that encourages teams to perform to the best of their ability
  • Communication and liaison with clients at a senior level
  • The organisation of client briefs and feedback
  • Pitching fresh and innovative ideas to a portfolio of retained clients
  • Using your knowledge and skills to push clients, the team, and the agency in the most productive direction
  • Recommending partner solutions to clients
  • Supporting new business development and pitching

Candidate Requirements

What you'll bring

  • A passion for eCommerce
  • Strong people skills
  • Attention to detail
  • Sound understanding of digital marketing
  • Experience in digital/eCommerce essential
  • Collaborative working to provide seamless client experience
  • 3 years experience in a similar role

Apply for this role

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Cake team out in the wild

Why choose Cake?

Cake Agency, recently awarded the fast-growth award at the West Midlands Business Masters Awards, is excited to announce that we are recruiting for a new role as Front End Developer. We are a multi award-winning eCommerce consultancy helping clients grow their brand online.

We offer all round, holistic support across eCommerce from business consultancy, branding, marketing to front and back-end development. We primarily develop in Shopify for our website development and are looking for a candidate to lead a team of full -time developers as we continue our growth.

Based in the heart of the Jewellery Quarter you will be joining a team of 20 eCommerce enthusiasts and being part of a 4 full-time developers and growing! We are official Shopify Experts and principally do most of our development work in this space. Whilst not a specific requirement, experience and an appreciation of the Shopify Platform is desirable.


You’ll be enrolled in Cake’s bonus scheme—you earn more as the business grows—and an annual salary review, both tied in with your personal development plan.


With a name like Cake, you know we love the occasional treat. Expect cake for your birthday, cake for your agency anniversary, and even the occasional bake off.We like to celebrate our wins, our growth, and our team, so there are also regular team sessions, office parties, client get-togethers, and the odd trip to Karaoke Box.


How can we run an ecommerce agency for fashion clients without emerging ourselves in their brands? As part of the bonus scheme, you’ll receive a Style budget to keep you look as cutting-edge as our campaigns.


We have a Peloton Bike, a Peloton Treadmill, and every team member receives a free membership to Peloton. This means that even if they don’t fancy a bit of cardio, they can download the app to benefit from the other classes—the meditation classes have been a hit! The aim of bringing in the Peloton’s was to reduce workplace stress, foster a positive atmosphere, and encourage physical and mental wellbeing.

Food & Drink

The hottest topic in our office! We all love a take-away here and you’ll find Deliveroo bookmarked in most people’s browsers, but we also know the importance of balance and setting our team with the right fuel to smash the day ahead. There’s a breakfast bar, fresh fruit, nuts, and various snacks in our ever-growing pantry—hydration is also key, with a selection of sugar-free drinks, including filtered water, wonky fruit sparkling water, and an impressive selection of Nespresso coffees.


We’re problem solvers, creative thinkers, and innovators. Come and meet the Cakers, the special ingredient in our mix—it’s our people that make us the agency you want to turn to for e-commerce success. With their collection of expertise across all channels and disciplines, their unique personalities, passions, and quirks, you’ll feel like you’re taking that next step for your business with friends.